Privacy Policy
How AlphaGeeks protects your privacy
1. Introduction
At AlphaGeeks, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in the following ways:
- Personal Information: Name, email address, phone number, mailing address, and payment information when you request our services or make purchases.
- Device Information: Details about devices you bring for repair, including device type, serial number, and condition.
- Browsing Data: Information about how you interact with our website, collected through cookies and similar technologies.
- Communication Data: Records of communications between you and AlphaGeeks.
3. How We Use Your Information
We use collected information for:
- Providing and improving our repair and recovery services
- Processing payments and managing orders
- Communicating with you about your service status
- Sending promotional emails and updates (with your consent)
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Data Protection
AlphaGeeks implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure socket layer (SSL) encryption for online transactions.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out of promotional communications
7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
AlphaGeeks
8/55 Townsville Street, Fyshwick ACT 2609
Phone: (02) 5104 0855
Email: contact@alphageeks.com.au