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Data Recovery FAQ

Frequently asked questions about hard drive, SSD and RAID data recovery at AlphaGeeks Canberra.

What’s your data recovery success rate?
98% across all media types, though severe physical damage can affect outcomes. Free assessment determines feasibility before any cost is incurred.
How is data recovery priced?
Pricing depends on device type and complexity: USB/SD from $120, hard drives from $295, SSDs from $350, RAID arrays from $495. Fixed quote provided before work starts.
What should I do if my drive is making clicking noises?
Power it off immediately and do not attempt to use it further — continued use risks permanent data loss. Bring or mail it to us as soon as possible.
Can you recover data from a formatted drive?
Yes, in most cases — formatting typically doesn’t immediately erase data, but stop using the drive immediately to maximise recovery chances.
Do you handle business and enterprise recoveries?
Yes — including server drives, NAS/RAID arrays, and multi-drive enterprise storage systems.
Is my data kept confidential?
Yes — all recovered data is handled under strict confidentiality and stored securely until returned to you.

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Free assessment, with a clear quote before any work begins.

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