Outside our 500km Canberra service area? Every repair and data recovery service we offer is available by mail — from Perth to Darwin, Hobart to Cairns. Here's how it works.
Four simple steps from your door to ours and back again.
Tell us the device, the issue, and request a mail-in assessment. We’ll confirm what we need from you.
Follow our packaging guide to protect your device. Use Australia Post or your preferred courier with tracking.
We inspect your device and provide a fixed quote — no work begins until you approve it.
Once approved, we complete the work and ship your device back fully tracked and insured.
Packing instructions specifically for MacBooks, iMacs and Mac Minis.
Critical packaging guide for failed drives — especially water-damaged or physically failing.
Including Sydney, Newcastle, Wollongong, and all regional NSW.
Melbourne and regional Victoria.
Brisbane, Gold Coast, and regional Queensland.
Perth and regional WA — longer transit times apply.
Adelaide and regional SA.
Hobart, Launceston and regional Tasmania.
Darwin and surrounding areas.
Our home turf — local drop-off recommended where possible.
A step-by-step packaging and shipping guide for MacBook, iMac and Mac Mini mail-in repairs.
View ServiceA step-by-step packaging and shipping guide for laptop mail-in repairs — Dell, HP, Lenovo, Asus and…
View ServiceCritical packaging guidance for sending failed, failing, or water-damaged hard drives and SSDs for recovery.
View ServiceFree assessment, with a clear quote before any work begins.